01510nas a2200217   4500000000100000008004100001260003800042653002800080653002400108653001400132653002800146653002000174653002100194653003900215100003100254245014300285856007500428300001000503520076300513020001601276       2012                            d  bWorld Health OrganizationaGeneva10aMedical records systems10aMedical informatics10aStandards10aDelivery of Health Care10aConfidentiality10aData collection.10aWHO Global Observatory for eHealth1 aWorld Health Organization 00a Management of Patient Information : Trends and Challenges in Member States: Based on the Findings of the Second Global Survey on e-Health  uhttp://apps.who.int/iris/bitstream/10665/76794/1/9789241504645_eng.pdf  a76 p.3 aSummary 
Enhancing the competencies of health professionals is only one of the ways health care services can be improved. The management of information in particular has been shown to impact the quality of health care service delivery. A powerful approach is to improve the tools with which health and health-related data and information are collected, stored, accessed, disseminated and used.

This publication covers areas related to the management of patient information at three levels (local health care facility, regional/district, and national). It analyses the trends in the progression from paper-based information to digital formats. Policy makers, administrators and health professionals will find this publication a useful reference source. 
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